Cookie Policy

This Cookie Policy explains how Velxune uses cookies and similar tracking technologies on velxune.com. By using our website, you agree to the use of cookies as described in this policy, subject to the preferences you set through our cookie consent tool.

1. What Are Cookies

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognize your device on subsequent visits and store certain information about your preferences or actions. Cookies are widely used to make websites function efficiently and to provide information to website owners.

2. Types of Cookies We Use

2.1 Necessary Cookies

These cookies are essential for the website to function and cannot be disabled. They include:

• velxune_cookie_consent — Stores your cookie preference choices so you are not shown the consent banner on every visit. Duration: 365 days. Set by: Velxune.
• Session cookies that support basic website navigation and functionality. Duration: session. Set by: Velxune.

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website. The information collected is aggregated and anonymous. We use this data to improve website content and structure. These cookies are only set if you accept analytics cookies through our consent tool.

• Analytics cookies may include tools such as Google Analytics, which measures page views, session duration, and navigation paths. Duration: up to 2 years. Set by: third-party analytics providers.

2.3 Marketing Cookies

Marketing cookies are used to deliver relevant advertising content and to track the effectiveness of any advertising campaigns. These cookies are only set if you accept marketing cookies through our consent tool. At present, we use marketing cookies only when running advertising campaigns on platforms such as Google Ads.

3. How We Obtain Consent

When you first visit velxune.com, a cookie consent banner is displayed. You can choose to:

• Accept All: All cookie categories are enabled, including analytics and marketing.
• Reject All: Only necessary cookies are set. Analytics and marketing cookies are not placed.
• Customize: You can individually enable or disable analytics and marketing cookies while necessary cookies remain active.

Your preference is stored in the velxune_cookie_consent cookie for 365 days. You can change your preference at any time by clearing this cookie or by contacting us.

4. Third-Party Cookies

Some cookies on our website are set by third-party services. These include:

• Google Maps: Our contact page embeds a Google Maps iframe. Google may set cookies when you interact with the map. These are subject to Google's own privacy and cookie policies.
• Analytics providers: If you accept analytics cookies, third-party analytics services may set their own cookies to track usage data.

We do not control third-party cookies. Please refer to the respective third parties' privacy policies for information about their cookie practices.

5. Managing Cookies

In addition to using our consent tool, you can manage cookies through your browser settings. Most browsers allow you to:

• View the cookies stored on your device
• Delete individual cookies or all cookies
• Block cookies from specific websites
• Block all third-party cookies
• Set your browser to notify you when a cookie is being set

Note that disabling certain cookies may affect the functionality of this website. Instructions for managing cookies vary by browser. Refer to your browser's help documentation for specific guidance.

6. Cookie Retention Periods

Cookies on this website are retained for the following periods:

• Necessary / consent preference cookies: 365 days
• Session cookies: deleted when you close your browser
• Analytics cookies: up to 2 years (varies by provider)
• Marketing cookies: up to 90 days (varies by campaign and provider)

7. Changes to This Policy

We may update this Cookie Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.

8. Contact

For questions about our use of cookies, contact us at:
Email: info@velxune.com
Phone: +56 9 5867 3476
Address: Padre Mariano 253, of.10, Providencia, Santiago, Chile